Privacy Policy
Privacy Policy
This policy explains how Boyce Law Firm PLLC collects, uses, and shares information through this website and client portal.
Who we are
DFW Bankruptcy Attorney ("we," "us," "our") operates the website and client portal at dfwbankruptcyattorney.org. Our legal services are currently provided under The Boyce Law Firm PLLC. This policy explains how we collect, use, and share information when you visit our site, create an account, complete questionnaires or intake forms, upload documents, make payments, or communicate with us.
Information we collect
- Contact information: name, email address, phone number, and similar identifiers.
- Questionnaire and intake information: financial and legal intake details you provide about your situation.
- Account credentials: hashed passwords and authentication tokens used to secure your account.
- Documents you upload: files and related metadata (file name, size, upload date/time).
- Payment information: payments are processed by third-party payment providers; we receive confirmation and payment metadata but do not store full card numbers.
- Technical data: IP address, device and browser details, log data, and cookies or similar identifiers.
How we use information
- Provide services, respond to requests, and operate your account and client portal.
- Process questionnaire and intake submissions and route them to the right team members.
- Verify identity and contact details, including email and SMS verification.
- Send service-related notifications, reminders, and customer support responses.
- Analyze site usage and measure advertising performance using Google Analytics 4 (GA4), Google Ads, and Meta Pixel.
- Comply with legal obligations and protect against fraud or misuse.
SMS/text messaging disclosures
- You opt in to SMS by providing your phone number and consenting to receive text messages.
- Message frequency varies.
- Msg & data rates may apply.
- Reply STOP to opt out or HELP for help.
- Consent to receive texts is not a condition of purchase.
Email messaging disclosures
We send verification emails and service-related communications to confirm your email address, share portal updates, and respond to your requests. You can opt out of non-essential marketing emails at any time, but we may still send important transactional or security-related emails.
Data retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention depends on the type of information and the purpose for which it was collected.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of information, subject to legal exceptions.
To submit a request, email us at admin@dfwbankruptcyattorney.org.
Children's privacy
Our services are intended for adults; we do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and revise the last updated date.